"NewOrg Understands"

  | Posted 2025-03-06

Pros: Attention by staff Questions and concerns addressed in a meaningful way The software is extremely easy to use The Reports function is one of the best I have used

Overall: Our experience has been topnotch. From the demo to implementation, we have been treated respectfully, had questions and concerns addressed directly and to our satisfaction.

"Exceptional Service & Support"

  | Posted 2025-02-24

Pros: I have had an outstanding experience with NewOrg! Their customizable software has greatly enhanced our client management system, making our processes more efficient and seamless. Working with the NewOrg team was always a pleasure. Nicholas was attentive, responsive, and incredibly knowledgeable. He took the time to address our questions and concerns, going the extra mile to ensure we maximized our system's capabilities. I highly recommend NewOrg for any organization looking for a reliable supportive partner in data and case management.

Overall: The NewOrg implementation team listened to our needs and concerns and built an excellent management system for our coaches. We can track client interaction, program participation, and success goals. They tailored the platform to our needs and made sure we were up and running efficiently.

"Excellent Product and Customer Support"

  | Posted 2025-02-20

Pros: Professional and pleasant service, with smooth implementation process. The product is highly customizable and competitively priced. A great fit for not-for-profit and human services organizations.

Overall: I would recommend NewOrg should it meet the needs of your particular organization. The product is great, and the customer support it reliable.

"Best Bang for Your Buck Software"

  | Posted 2025-01-07

Pros: The price point for NewOrg is the best we could find. The functionality and features are as good as the competition and the implementation was extremely easy. The customer support has been phenomenal.

Overall: The overall experience to this point has been great. The implementation was a little longer than I expected, but was still a good time frame and, realistically, what it needs to be. Data import was fairly easy and the functionality of the system is great. The reports it will run are almost endless and completely customizable.

"Technology with Aloha"

  | Posted 2024-12-16

Pros: I like the ease of operating the data management system. The reporting features allow us to break out the details of the client base and build a profile of need in each region of service. The New Org team is quick to respond to any questions or changes we request.

Overall: The overall experience with NewOrg has been very positive. From the beginning they have built the system to meet our specifications of data reporting outcomes that Na Hoaloha depends on for fulfilling our mission in service delivery for Kupuna. Whatever additional needs or changes we require have been taken care of without delay. The Team at NewOrg takes the time to fully understand what and why we need to have information for use in reporting to our funders, as well as, for more efficiency in service delivery to our clients. Over the years, we have come to rely on them for their expertise in technology. It is a great partnership.

"Great Customer Service"

  | Posted 2024-06-19

Pros: We always receive quick and thorough support when submitting tickets, but we recently asked a big and urgent favor from the support team and received excellent help. We were implementing new forms into the system, which we weren't sure we would be able to do exactly as we hoped, but the support went above and beyond to ensure we were able to carry out our exact vision. It has been a game changer for us.

Overall: NewOrg is simple, easy to use, and does just what we need it to. Having engaged, thorough, and quick support makes all the difference!

"NewOrg Makes Non-Profit Management More Effective"

  | Posted 2024-04-29

Pros: The applications are clear and easy to use. The support team is reliable, effective and creative in their response to our updates.

Overall: When I first started as Executive Director of our non-profit organization, I was told by the Board of Directors that NewOrg was broken. Not only was it not broken but it was even better than I had hoped for. The applications are working well and easy to use. Nick Rowan and his support team are readily available, creative, and efficient in managing the unique update requests for our organization.

"Seamless integration into our work flow"

  | Posted 2024-03-11

Pros: The platform is designed to meet our specific needs. Tracking our daily interactions with organization stakeholders allows us to ensure we are meeting the needs of our constituents.

Overall: The experience has been very positive. NewOrg staff has been very diligent in meeting our organization's needs.

"Great Product - Even Better Implementation Support Person!"

  | Posted 2024-02-16

Pros: I genuinely enjoyed the fact that this system allows for our organization to Customize the product to fit our needs in the areas of reporting, customer management, volunteer management, and so much more. We were able to work with the support team to be educated on how to use the system for our organizational needs and within each of the roles we play.

Overall: I enjoyed working with Mr. Nicholas Rowan. He listened to our staff, he worked with our organization and was able to work through any issues that we had. It was great to work with him and his team, we appreciate that they worked so diligently with our team to deliver the product that we were seeking to enhance the productivity of our team. I am thankful that we have been able to continue to work with Nick as he has a great personality! Thank you so much for your fantastic customer support Nick!

"Exceptional Implementation Support by NewOrg and Mr. Nicholas Rowan"

  | Posted 2024-02-12

Pros: 1. Attentive listener 2. Collaborative and easy to work with 3. Friendly and approachable 4. High level of attentiveness 5. Highly productive 6. Innovative problem-solving 7. Professional demeanor 8. Remarkable efficiency 9. Simplifies our tasks and processes 10. Timely responses to queries

Overall: With the outstanding assistance from NewOrg staff and Mr. Nicholas Rowan, our implementation support, we have successfully developed a custom CRM system tailored precisely to our organization's needs.