"Seamless integration into our work flow"

  | Posted 2024-03-11

Pros: The platform is designed to meet our specific needs. Tracking our daily interactions with organization stakeholders allows us to ensure we are meeting the needs of our constituents.

Overall: The experience has been very positive. NewOrg staff has been very diligent in meeting our organization's needs.

"Great Product - Even Better Implementation Support Person!"

  | Posted 2024-02-16

Pros: I genuinely enjoyed the fact that this system allows for our organization to Customize the product to fit our needs in the areas of reporting, customer management, volunteer management, and so much more. We were able to work with the support team to be educated on how to use the system for our organizational needs and within each of the roles we play.

Overall: I enjoyed working with Mr. Nicholas Rowan. He listened to our staff, he worked with our organization and was able to work through any issues that we had. It was great to work with him and his team, we appreciate that they worked so diligently with our team to deliver the product that we were seeking to enhance the productivity of our team. I am thankful that we have been able to continue to work with Nick as he has a great personality! Thank you so much for your fantastic customer support Nick!

"Exceptional Implementation Support by NewOrg and Mr. Nicholas Rowan"

  | Posted 2024-02-12

Pros: 1. Attentive listener 2. Collaborative and easy to work with 3. Friendly and approachable 4. High level of attentiveness 5. Highly productive 6. Innovative problem-solving 7. Professional demeanor 8. Remarkable efficiency 9. Simplifies our tasks and processes 10. Timely responses to queries

Overall: With the outstanding assistance from NewOrg staff and Mr. Nicholas Rowan, our implementation support, we have successfully developed a custom CRM system tailored precisely to our organization's needs.

"Exceptional product and service"

  | Posted 2024-01-17

Pros: An unbelievable development team that not only tolerated numerous and tedious requests but went out of the way to customize a product that works best for us. Because of NewOrg we have been able to reassess and revamp our operations and programs to not just manage better but to help our clients better. Producing data for funding sourcing has improved greatly as well.

Overall: Product has far exceeded our expectations. We met with several software providers/developers and we would have had to reshape our programs to fit their software. NewOrg understood our field and went fare beyond what other providers would offer to customize their software to our programs.

"NewOrg Case Management for Non-Profits"

  | Posted 2023-11-01

Pros: NewOrg is completely customizable. The staff at NewOrg worked with us to create a software package that fits our needs perfectly. If you are a small non-profit looking for an affordable completely customized software package that meets all your needs NewOrg is the solution.

Overall: We are very satisfied with NewOrg software. We are a small non-profit organization that were looking for an affordable customized case management solution and NewOrg is that.

"Surprisingly Flexible"

  | Posted 2023-09-15

Pros: Allows you to create your own custom fields which apply to Customers or to their particular records. You can build any number of reports your own way, changing the column names, ordering, sorting. And for things that are more complex you can drop in a SQL snippet to get exactly the data and format you want. Lets you construct "Print Forms" which can be used for letters, fancier reports, signable PDFs, and more if you know javascript. Has a customer facing portal. Customers have their own set of uploaded files, and can make payments online (PayPal). Roll your own API for pulling data out. Full auditability of who edited which record, what they did, and when.

Overall: A very interesting platform that gives you more access to your data and pages than many modern sites. There are multiple spots that enable you to write raw SQL so you can grab exactly the data you're looking for. And if you want you can make all sorts of patches on pages with a bit of javascript. Chances are that you'll need to spend a good amount of time up front thinking through the design for your workflow - which custom fields go with which types of records. But since you can configure it all on the fly you will only need to reach out to support when you don't know how to accomplish your thing. And their support has always been friendly to me.

"Amazing responsiveness and support"

  | Posted 2023-09-13

Pros: Easy event management, excellent customer management, powerful and simple reporting and native in the web.

Overall: NewOrg's product has many excellent functions, but what sets it apart from other CRM and event management systems are the responsiveness of the staff. Thank you NewOrg!

"Thoughtful, professional, efficient, and easy"

  | Posted 2023-08-04

Pros: NewOrg has met the needs of our organization for more than a decade. The team is amazing and have been able to help us find solutions as the organization grows and our needs or processes change.

Overall: Our overall experience has been extremely positive. The team is extraordinarily responsive, helpful and always design elegant solutions. They take the time to truly understand your needs and business and are super fast at delivering the results. Pricing is also beyond fair compared to other solutions. We have appreciated that.

" NewOrg is quicker implementation and less cost than other software options"

  | Posted 2023-06-20

Pros: The system was customizable to our needs, very user-friendly, and has an excellent support team that is included in our monthly life cycle support fee.

Overall: We are going from completely paper reliant to database reliant. It was a great process from NewOrg who got us started and helped set up our system and train us. Incredibly helpful team.

"Customizable for organizations of all sizes."

  | Posted 2023-06-16

Pros: We have been able to go from using multiple spreadsheets, folders, and drives to using only one system to hold all the information we need. NewOrg not only provides great functionality for my data management needs but was able to customize a great online public-facing referral process that has cut down on the amount of manual data entry I had to do previously.

Overall: When searching for the right software, we came across a number of systems that worked well for smaller programs but not for growth. With NewOrg, we can grow our small organization into something great without worrying about changing it in the future. This software can handle multiple users seamlessly and be customized to fit our needs. I can easily gather data for grant reports, and no longer have to create formulas to create my charts. Support service is wonderful and was another reason we chose NewOrg.