"This product is great for running a gun shop."

  | Posted 2024-11-08

Pros: The ease of use and how quickly you can learn to use the product. It does multiple things for my shop, such as sales and tracking gunsmithing work.

Overall: Experience has been great! The product is very easy to use and learn. Reporting could be improved upon, but it appears they improve on this monthly.

"Excellent Service for FFL "

  | Posted 2024-02-05

Pros: Excellent system for small business FFLs. Bravos CSRs and Tech support are fast, knowledgeable and reliable. Simple and hassle free interface.

Overall: With the simple interface and excellent CSR and Tech support, Bravo offers an excellent service for small business FFLs.

"Excellent service "

  | Posted 2023-12-24

Pros: Fast and reliable customer service. Tailored system for FFLs. Everything works well and they way it should. System offers excellent solutions for small business.

Overall: Excellent service and very pleased overall. May not have some of the bells and whistles that other POS software can offer but they more than make up for with the additional tailored features for FFLs. Overall very happy.

"Bravo Pawn Systems"

  | Posted 2023-12-14

Pros: Bravo Store Systems deserves a resounding 5-star rating for its outstanding features: Inventory Management: Bravo's centralized inventory management is a game-changer. Tracking aged inventory and offering bulk discounts by age or category has significantly elevated our inventory turnover rate. Loan & Buy Management: Bravo simplifies the loan and buy processes. Creating and saving transactions and quotes until customers are ready to sell is a breeze. The ability to approve loans remotely via the app adds an extra layer of convenience. Task Manager: The intuitive task board keeps our team on track. Reminders for overdue layaways, loans about to expire, and other outstanding tasks ensure nothing falls through the cracks. AI Predictive Pricing Estimator: Bravo's AI-driven pricing estimator is a standout feature. It assesses and determines the worth of every item based on its current and future condition, providing suggested values tailored to transaction types. Jewelry Estimator & Scrap: The meticulous evaluation of jewelry and scrap items sets Bravo apart. Stones are automatically cataloged, and stone weights are separated from the total weight, preventing any overpayment for metals. Mobile App: Bravo's mobile pawn payment feature allows customers to make remote loan and layaway payments through the app. The addition of free SMS payment reminders has significantly boosted on-time payments. Enterprise Management: Searching and transferring inventory between stores, along with the ability to handle cash transfers and payments at any location, exemplifies Bravo's commitment to seamless enterprise management. Product Catalog: Bravo provides a comprehensive and accurate product catalog, including features, descriptions, photos, specs, prices, availability, colors, customer reviews, and more. Firearms Suite: Bravo ensures ATF compliance with a robust Firearms Suite, streamlining firearm transactions with features like built-in E4473, A&D book, 3310s, firearm transfers, and vendor catalog integrations. Multi-Transaction Processing: Bravo's capability to handle multiple transaction types simultaneously in seconds enhances both employee and customer experience. Customer Management: Seeing all customer information across channels and locations, including contact details, profiles, purchases, and loan history, is made easy with Bravo's customer management. Integrated eCommerce: Bravo simplifies online sales with integrated eCommerce, allowing the listing and selling of inventory on multiple online marketplaces simultaneously and automatically. Free Police Export: Bravo ensures compliance with law enforcement reporting mandates through free, complete, and compliant police exports. Reporting: With 60+ pre-built reports and customizable options, Bravo facilitates easy tracking of KPIs, providing actionable insights into company, store, and employee performance. Accounting: Bravo integrates seamlessly with accounting software, including QuickBooks, Great Plains, and Sage One, ensuring full accountability. Bravo Store Systems offers an all-encompassing solution that not only meets but exceeds expectations in every aspect of inventory and business management. A truly indispensable tool for businesses aiming for efficiency, compliance, and success.

Overall: We are thrilled to have transitioned to Bravo Store Systems as it has significantly enhanced our operational efficiencies and profitability. The seamless integration of features has streamlined our processes, allowing us to focus on core business activities and ultimately boosting our bottom line. Bravo Store Systems has proven to be a valuable asset in driving success, and we couldn't be happier with our decision to make the switch.

"Bravo Store Systems Helped me Manage my store on a whole new level!"

  | Posted 2023-10-27

Pros: The Inventory management including SKUs in Bravo was so helpful compared to my previous software. I was able to manage my pawn transactions and my firearm transactions with ease including all of the compliance that comes along with both of these types of transactions. I really liked the digital E4473 they provide and develop in house, and the automatic 3310's. We utilize their Ecommerce features as well and they have helped us continue to turn our in store inventory on a more regular basis. The reporting also helped me get a really in depth look at my business activities with a lot of detail. My employees were able to get into Bravo and start working really fast it was easy to understand, and when we needed help Bravo actually helped us train new employees!

Overall: Overall I'm very impressed with what they have to offer and the attention they pay to what the customer wants/needs. When I need something there is always someone there to help out. I have also seen my sales increase from the efficiency of their system and from the Ecommerce options they offer!

"Best in the Business"

  | Posted 2023-10-27

Pros: I have used numerous different pawn POS systems over the years: Pawndex, Pawnmaster, Pawnmate, Muns, and Bravo. I can unequivocally say that Bravo is hands-down, far and away, the best. From eBay integration, the Estimator, Customer Loyalty, Business Intelligence, a streamlined e4473 process, a mobile payment app, an easy-to-use Physical Inventory module, and much more, there is no comparison. Other systems may do one or two of those things, but Bravo is the only one that does them all. Moreover, they are still developing great new ideas to further improve their lead as the frontrunner within this space.

Overall: Overall, I can't imagine operating on any other POS platform. Bravo is a world-class product and deserves your attention for at least a demo. But you've been warned: once you try it, there's no going back!

"Easiest, Most All In One Platform Available"

  | Posted 2023-10-26

Pros: There is too much to list. Bravo has a smooth, very modern, very sleek interface that is easy to navigate. Some of my personal highlights: Inventory Management Loan Management Layaway Management Custom Ad Hoc Reporting E4473 With Cloud Storage SMS Messages MobilePawn Buya E-Commerce eBay integration Retail Store Support

Overall: Bravo is a great platform for your retail store, pawnshop, and firearm store. Converting is easy, it is a cakewalk to learn the new platform, coming from someone who has personally used other platforms, from the basic to the elaborate "Master" systems.

"Bravo POS & E4473"

  | Posted 2023-04-12

Pros: Bravo is very in tune with its customers and listening to our needs. They frequently update the software to keep up with all firearm industry regulations. Also with the along wit the Firearm updates Bravo is always improving their systems to stay ahead of the for ever changing world we live. Lastly the cloud based system is so nice, I have 2 locations and it makes everyday operating a breeze.

Overall: We have been in the Firearms retail Industry for over 35 years and a Bravo user since 2018. Our overall experience with Bravo has been GREAT. The Technical support is very helpful and truly understand what it takes to run a successful business. Inventory management is very important to Bravo and the best feature of Bravo for me is E4473 and the recorded keeping of the firearms. Ive been through ATF audits and the Agents complement Bravo and the way it performs.

"Best Pawnshop / Gun Store Software Out There"

  | Posted 2023-03-21

Pros: Bravo makes pawn easy and effortless. They are constantly innovating in areas where other pawn software companies do not. eBay KPI makes it easy to have your entire store for sale in shop and online without duplicate sells being an issue, therefore increasing sales. Pawning, buying and selling can all be done in one transaction screen making the transactions quicker. Customers get the MobilePawn app which allows them to pay on their pawns while the store is closed. The E4473 feature is also something we absolutely cannot live without now and every shop that sells guns should have it.

Overall: Overall - most people I recommend Bravo to complain about the cost at first, but I truly believe that cost is offset by how much more you are going to make by running Bravo. I would recommend it to every pawnshop and I would recommend E4473 to every gun shop as well.

"Bravo to Bravo Software "

  | Posted 2023-03-20

Pros: Bravo is a great pawn software with terrific customer service. They, in my opinion, are always looking for ways to improve and keep up with the ever changing world of technology and change in laws on federal and state levels. When I call with a question I always get a call back quickly if they aren’t able to take my call right away. They are courteous and professional.

Overall: Overall it continues to be a great experience with Bravo. Customer service is the best I’ve experienced with three other softwares over 30 years.