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Stefanie B.

VP

"Awesome product, Amazing Onboarding and Customer Support"

  | Posted 2025-08-29

Pros: Easy to set up, amazing onboarding, onboarding staff and technical support. Easy to integrate to Microsoft Office 365.

Overall: So far, so good. Worked through set up and initial onboarding steps. Everyone has been helpful, kind, patient and I am looking forward to deploying for the client.

Igor P.

CEO

"BEST & MOST SECURE RDP PROXY TO PROVIDE ZERO TRUST"

  | Posted 2024-07-05

Pros: We have started using TruGrid about 5 years ago. It allows us to continue to use RDP without all the risks and security concerns. We're able to lock down user sessions easily based on client security requirements, utilize SSO, and without opening up any ports on the firewall.

Overall: Highly recommend to anyone who needs a secure/zero trust RDP solution. Easy to deploy. Responsive Support. Cost Effective.

Nik M.

CEO

"Excellent RDP replacement."

  | Posted 2024-07-02

Pros: Easy to set up and use. Very secure. Support is fast and excellent when I need them. Great pricing. End user feedback is they love it.

Overall: An excellent replacement for remote desktop. I am able to give end users access to their work desktops from their home computers. I also use this for virtual desktop environments.

Dakarai B.

President

"Zero Trust VPN That Works!"

  | Posted 2024-06-18

Pros: The application works great and has been a life saver for us. We started using this during Covid. It allowed us to provide remote access services to our end users without having to modify or reduce our security posture. The ease of deployment and simplicity of using the application make it a much better tool than a lot of it's competitors.

Overall: Overall, we highly recommend TruGrid to our customers and our competitors. It is a standard part of our deployment package for sites with desktops. While it is AD based, there are options for systems without domain access.

Larry R.

MSP Owner

"Excellent Software"

  | Posted 2024-04-24

Pros: Easy to configure and manage, users love how simple it is for them to access their device and feel protected with that second layer of security.

Overall: Highly recommend this product and service. We started using it right when the pandemic started and needed a secure and easy way for users to login to their workstations. We came across this product and started to use it. We quickly implemented it to all clients and til this day still use it when users need remote access.

Richard G.

Dev Ops Engineer

"Much better than basic RDP"

  | Posted 2024-04-19

Pros: Administration is easy once the software is set up so I can control which machines are accessible to given users. Dual-monitor support is also very nice, making it as seamless as possible for anyone to use their computer remotely.

Overall: Good software that makes it easy for end users to have access to multiple computers which is easy to administer once set up.

A TruGrid User

IT Business Owner

"Checks all the boxes for secure remote access"

  | Posted 2024-04-13

Pros: TruGrid's intuitive dashboard and simple login process make it easy for end-users to access their resources remotely. The inclusion of two-factor authentication and support for Azure AD and Office 365 logins further enhances security without adding unnecessary complexity. As a managed service provider, the month to month pricing makes it a cost-effective option.

Overall: TruGrid is an excellent choice for businesses looking to enable secure remote work without the hassle of traditional remote desktop solutions.

A TruGrid User

CEO

"Excellent secure remote access "

  | Posted 2024-04-06

Pros: MFA out of the box. Works with Microsoft identifies. Use your existing users. RDP to anything you can ping. Affordable.

Overall: When I first started, I wasn't sure if it was for us, but it has proved to be very successful with our user base. It is phenomenal how well it works. We do not get any complaints from users, its secure, and flexible. The price is right too!

A TruGrid User

Owner

"Easy Setup & Secure RDP"

  | Posted 2024-04-05

Pros: Super easy to set up and administer. Great Support, chat support is available from the desktop connector which is great for the end users. Very Secure.

Overall: Solid product, if you're looking for a set it and forget to app, this is it. Your users will love it as well.

A TruGrid User

Owner

"Fast Secure RDP"

  | Posted 2024-04-04

Pros: Zero configuration on our firewalls. Fast connection, 2FA, Active directory sync. Its also easy to configure for non AD environment.

Overall: Performance wise, the product is solid. All of our users are happy to use it. The ease of use with the users is a plus. Users are able to understand the 2fa process.