"Lynx is the cats meow"

  | Posted 2024-02-23

Pros: The ease of use. Ability to create route options without tearing down other routes. Quick response when needing help or have questions. Joe & Anna willing to help set things up and then walking you through what was done and how it was done. Always making improvements.

Overall: Having Lynx has been a game changer for our district. We are getting more accurate pickup times, we are implementing more of the options that come with the software, and Joe and Anna have been great to work with, they don't dump a lot on at one time, they walk you through things, and seem to know when to share more things with you. They get you all set up how you want it and are always wiling to help more or walk you through other options. For being smaller they seem to out work the others. There is never a fee for a question or for their help, they back up what they say and what they make is great routing software.

"Lynx review"

  | Posted 2024-02-20

Pros: Excellent customer service. Software is very user friendly and the lynx staff is always available to help and train.

Overall: Very satisfied in the capabilities of the software, the Lynx team and the overall Lynx solution. Would highly recommend.

"Transportation Director"

  | Posted 2024-02-19

Pros: Very dependable and reliable routing software program. Joe and Anna are amazing to work with. If I have a question they respond right away. Their customer services is amazing. Lynx is easy to use and Joe and Anna walk you through all set-up needs, DPI student reporting and route consolidations. Lynx is located in Wisconsin, so they are familiar with all types of weather conditions and the terrain.

Overall: I was first introduced to the Lynx software in 2006 when I started out as a bus driver. I found the maps & route sheets easy to follow. I then started working with the routing features in 2021 as a dispatcher. There are many features to Lynx. When I have a question, Joe & Anna are quick to respond.

"Best Tech Support EVER!"

  | Posted 2024-02-19

Pros: Lynx provides the best tech support I have ever utilized! In over 25 years as a school district CIO, Technology Director, Technology Coordinator, and Director of Transportation, I have never encountered such expert, timely, and willing tech support. In my transportation position, I am often up working very early in the morning prior to drivers arriving. In my early days utilizing the software suite, I'd send a quick email and invariably my phone would ring with an expert on the other end of the phone! A quick fix or explanation and I was on my way to getting my completed! At one point, we transition from being a locally hosted service to moving to the cloud. The transition was seamless! At another point, I wanted to automate student information and routing information to transfer to and from Infinite Campus to Lynx and back again. Lynx tech support worked directly with Infinite Campus and we had this automation completed in less than a week!

Overall: Lynx has been such a useful tool that it has become part of the culture of our entire school district. Since automating the data flows between Infinite Campus and Lynx, student information is easily uploaded to Lynx and student routing information is easily sent to Infinite Campus. With the advent of product availability as a Cloud service, I no longer have to worry about patch and software updates, backups, and security. Lynx does an incredible job taking care of these vital issues for us!

"Outstanding Customer Service"

  | Posted 2024-02-19

Pros: Great customer service. Software is user friendly. DPI reports are a breeze with the help of Joe and Anna.

Overall: Lynx software has been an asset to our school district. Joe and Anna are very good to work with. They are readily available whenever I have a problem or need help doing something with the software.

"Excellent customer service "

  | Posted 2021-08-26

Pros: Lynx software is easy to use and is vital in our daily tasks at our school district. If I ever have a question or need assistance at learning how to do a task, I am contacted quickly and help is immediately provided. As busy as the school year can be , I was always made a priority so that our district could continue to operate smoothly.

Overall: I would highly recommend this software and am very thankful for the outstanding customer service Joe has provided!

"Exceptional Service"

  | Posted 2021-04-07

Pros: Program is very user friendly and easy to learn. The tutorial's that are included make it easy to refresh your memory on things you may not use all the time and also to teach someone how to use the program.

Overall: Very quick response time to questions and helpful. We needed to figure out routing for approximately 500 students in a short amount of time, Joe and Anna knocked it out of the ballpark with the extremely fast turnaround time! I have worked with Joe for over 20 years with Lynx and have always had a positive experience.

"Lynx review"

  | Posted 2020-10-01

Pros: The promptness of calls when a problem arises and the expertise on their end to know their system completely

Overall: Very good and good response time to our needs. The training videos help us when ever we need to watch them either during or after hours.

"Lynx Review "

  | Posted 2020-10-01

Pros: Lynx is easy to work with. The customer service is outstanding. We have had this software for over 15 years and have always be happy with them. We would never consider changing to another software product.

Overall: I would recommend Lynx to anyone. The ease of the program, the customer support is amazing. The staff at Lynx is the best.

"A fantastic all-around Student Transport software!"

  | Posted 2020-10-01

Pros: Everything I need to facilitate student transport at my fingertips. From Lynx I can manage my fleet, drivers, charters, students, routes, calendars, and mapping – even the weather conditions are readily available on the fly! Customer service is amazing. Noob questions are always answered with patience and encouragement. Assistance is always fast and comprehensive.

Overall: Being a larger student transport company we have access to a variety of programs that have overlapping features. Lynx is hands-down my favorite go-to program. I appreciate the layout, features, and exceptional customer assistance. Time spent learning all Lynx has to offer is rewarded with a streamlined, accessible, and efficient student, driver, & fleet system.